alt Hacker NewsThere are quite a few who have. Ive worked in a google workspace enabled company on a chromeos device for like that last 6? Years. It works 95% of the things, but that last 5% can be frustrating: especially when it involves interoperability with a customers system. Now multiply that by 40000 employees.. that's a lot of help desk tickets.
There is also the what 5% and for whom and do they overlap? You may be missing 5% that 5% is really a much larger number orgnizationally.
Its the same theory behind the issues with the office toolbar. They find that people only use 5% of the buttons but there is almost zero overlap among millions of users.