alt Hacker NewsHaving just come back to the States from a trip to Europe — sheesh, I hope not. The service at restaurants everywhere in Europe was at best mediocre, and typically god-awful. Incentivizing good service is good.
Yes, yes, "but the price on the menu says..." Whatever. If you're in the U.S., it's normalized that the price you actually pay is 20% higher, assuming they treat you well. Restaurants don't typically print the tax on their menus either, and yet no one tears their hair out over having to pay sales tax, and various city taxes, etc etc.
The service is so, so much better in the U.S. because of tipping. Tipping culture is good.
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Service is quite good in Europe if you ignore the touristy areas. We’re also not into that fake-smiling thing, so maybe that can be seen by an American as “bad service”.
I dunno, I was in Europe (Belgium and France) last summer, and I thought the service was generally excellent. A bit slower in France, perhaps, than in the US, but I chalked that up to people just generally not being in as much of a hurry as they can be in the US. (And hell, there are plenty of places in the US where service is slower than I'd like.)
We tend to avoid touristy areas, though, when we travel, so maybe that explains the better service. If I had to work in a service job that caters to tourists, I'd probably be less happy too.
Having been to Europe multiple times, hard disagree. I don't know why you had bad experiences everywhere, but I have hardly had any.
On the other hand, when I visited US on a work trip we've had an absolutely awful service at a restaurant, like the waiter was genuienly rude to us, and at the end I said ok, well, this was awful, I guess we're not leaving a tip then - and our American host laughed and said no, you still have to leave a tip. Why? Because it would be rude not to. And these people earn very little so you have to leave a tip. But.....the service was bad? Why would we tip? "because you have to".
That's nonsense. In the UK if the service is good I leave a tip. If it isn't then I don't. From my (limited) experience in the US it looks like you have to tip regardless. If that's the tipping culture then that culture is rotten.
>>The service is so, so much better in the U.S. because of tipping.
Honest question - do you consider waiters who ask you if you need anything every 2 minutes "good"?
>> The service at restaurants everywhere in Europe was at best mediocre
What's your opinion on restaurants in Poland? Was the service better or worse than in Spain? How was it compared to Czechia and Slovakia?
I'd expect all prices to include taxes, be it restaurants or other shops. Everything else is just making it harder for the customer for no reason at all. What you see is what you pay.
Not my experience.
I've got great and shit service in Europe.
I've got great and shit service in the US.
Tip/no-tip hasn't been a factor.
Maybe you went to mediocre restaurants?
Tipping sucks and your taxes suck too. When I see that something costs 15€ on the menu then I expect to pay 15€ and nothing more. How can you be happy about surprise taxes? How can you plan your spending when you don't see how much something costs and you still think this is superior?