> Are there still customers giving tips as "a reward for good service"?
Sad if this is no longer the case.
In the UK at least (and the rest of Europe too, as far as I can tell), this is still very much the case. The curve varies with the individuals tipping. I would be quite happy to give 20% if the service was outstanding. I’m equally happy to not tip at all if the service was very poor.
> In the UK at least this is still very much the case.
Except for the very pervasive 12.5% "discretionary" service charge the you would have to request to be removed. Which is a genius piece of social engineering.
France here - no tip is the norm, tip is for service above & beyond... But, contrary to the USA, everyone gets a proper living wage !