The gready sleazeballs who like the "tipping" system (mostly, restaurant owners) would prefer to pay all their employees $0 and have all diners/customers/etc pay 100% of the wages out of guilt.
While 10% was customary in the first half of the 20th century, the standard tip gradually increased to 15% by the 1980s.
In 2025 it's not uncommon to see little shortcut buttons for 20, 25, 30%. You can see where this is going. They want us to tip 50% and they pay $0, even though restaurant menu prices are one of the things that has experienced more inflation than other things.
The workers love the tipping system too, and it is directly in their interest to talk about how much it sucks, so that you are guilted into tipping more.
I spent 10 years in the food service industry working every position. The whole thing is racket, and the narrative used is carefully worded.
When I first had the money to pay for restaurant food ca. 1975, 15% was standard. I think that the Waiter Rant guy considered anything under 20% an insult, about 30 years after that.
Ah yes, the greedy sleazeballs. If you knew that the total cost of the meal would be the same, say $20 for the meal, does it to you matter if: 1) you pay $20 "no tip" and the owner pays non-tip minimum wage, or b) you pay $16.50 for the food and $3.50 separately to the server in the form of a tip ?
> would prefer to pay all their employees $0 and have all diners/customers/etc pay 100% of the wages out of guilt.
It is my understanding that this is literally the origin of tipping.
After the abolition of slavery, there were many black people newly looking for work. And, there were employers looking for workers, but unwilling to pay money to black people.
So, someone got the idea to promote that tipping was something fancy European aristocrats did. And, you can be fancy like they were by tipping my workers (that I refuse to pay).
Tipping was previously seen as un-Americanly classist. And, most states tried to ban it when it started to pick up steam. But, it was too late. So many employers were enjoying unpaid labor that the bans were repealed.
Later, when Minimum Wage was established, workers who lived on tips alone were almost all black. So, unsurprisingly, tipped workers were excluded from the wage regulation. And, today they are only acknowledged as fractional minimum laborers.