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pixelatedindex08/01/20252 repliesview on HN

Definitely. I also think it has blurred the lines even more, and exposes how arbitrary it is. Do I tip if I scan from a QR code and order, where I have almost no interactions with the server? How is it any different than counter service? All that changed is instead of self-service order it is self-service pickup. I probably still have to flag down a server to get utensils or water.

Why did the tip percentage go up from 15% as the norm to like 18-20%? It’s a percentage so if things go up in price so does the tip. At what point is it their job vs quality of service? Why don’t we tip fast food workers, because they probably face more abuse / deal with unruly customers more than dine-in (at least from experience).

Can you tell I think about this a lot? lol


Replies

jimt123408/01/2025

I'm old. For me, tipping has always been a cash-only transaction because I felt the money going directly into the server's or other staff's pockets. The owner of the business never touched the cash tips, and the tips were rarely reported (for taxes). But now, when I tip with one of those point-of-sale devices, I have no idea where that "tip money" is going - does it ever reach the server or other staff? Does the owner just pocket the "tip money"?

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jghn08/01/2025

> Why did the tip percentage go up from 15% as the norm to like 18-20%

Why did it go up from 10% to 15% 50+ years ago? And why did it go up from 18-20% to 22-25% in the last few years?

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