alt Hacker News>You are so entitled
That's how agreements work. If someone says they will sell a hamburger for $5, and another person pays $5 for a hamburger, then they are entitled to a hamburger.
>On a free service.
It's up to the owner to price the service. Being overwhelmed by traffic when there are no limits is not a problem limited only to free services.
Replies
Sure, and if you bulk-order 5k hamburgers the restaurant will honor the price, but they'll also tell you "we're going to need some notice to handle that much product". Perfect analogy, really. This guy handled the situation perfectly, imo.
Hamburger situation is not comparable. It’s a trade.
This is just someone being not very specific in a text file on their computer. I have many such notes, some of them publicly viewable.
> Do you offer support and SLA guarantees?
>
> At the moment, I don’t offer SLA guarantees or personalized support.
From the website.