alt Hacker NewsThey’re unreliable as soon as you have to deal with their support who have the technical knowledge of a brick.
And as soon as you have to do ant business / deal with the german side of the business expect everything to slow down to 2 weeks for response which will still be incorrect.
They are simply not worth the hassle. Go with a competent host.
Replies
Aeolun • last Sunday at 10:16 AM
> They’re unreliable as soon as you have to deal with their support who have the technical knowledge of a brick.
Since I never have to, that’s perfect isn’t it? If you need support from Hetzner you are using the wrong host.
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Ideally, we'd all be using very good and competent hosting companies, but they're not ideal for free/low revenue projects. It's better to have some down time than having to shut down the service because you can't afford to keep it running.
I think that in both cases here (OpenFreeMap and wplace), Hetzner/OVH/Scaleway is the way to go. Depending on what we're doing, the cost savings can even allow us to have redundancy at another cheap provider just in case something goes wrong.