I can't agree with a 'companies won't be evil because they will lose business if people don't like their evilness!' argument.

Certainly, going through life not trusting any company isn't a fun way to live. Going through life not trusting in general, isn't a fun way to live.

Would you like to see my inbox?

We as tech people made this reality through believing in an invisible hand of morality that would be stronger than power, stronger than the profit motives available through intentionally harming strangers a little bit (or a lot) at scale, over the internet, often in an automated way, if there was a chance we'd benefit from it.

We're going to have to be the people thinking of what we collectively do in this world we've invented and are continuing to invent, because the societal arbitrage vectors aren't getting less numerous. Hell, we're inventing machines to proliferate them, at scale.

I strongly encourage you to abandon this idea that the world we've created, is optimal, and this idea that companies of all things will behave ethically because they perceive they'll lose business if they are evil.

I think they are fully correct in perceiving the exact opposite and it's on us to change conditions underneath them.