alt Hacker NewsI don't think government should be involved here, but what they can do is (a) always provide alternatives where interacting with government doesn't require a smartphone or apps, and (b) mandate the same for regulated or essential industries like banks and airlines etc.
I'm not convinced there is some inalienable right to load an OS onto any hardware but said hardware/OS should never be on the critical path to anything a citizen needs to do.
If left to the generosity of companies to allow us to control the hardware we purchase then we will never be able to modify the hardware we purchase again. There are no inalienable rights that we, as humans, do not define and legislate ourselves. If we want unfettered control of the hardware that we purchase then we need to codify it into law.