Not sure if you're genuinely asking because there are a dozen proven ways to verify identity or residency either digitally and physically without being locked down to 2 mobile OSes owned and controlled by 2 American companies.
Exactly, as was demonstrated by GGP's "had to go through to second level support". That seems perfectly reasonable to me, yet seems somehow objectionable to GGP.
"Can you believe that I had to prove my identity to the support group in charge of requesting replacement cards in order to get a replacement card?!"
"Uh, yeah, that makes total sense; what part of this tale of woe is surprising or interesting?"
Exactly, as was demonstrated by GGP's "had to go through to second level support". That seems perfectly reasonable to me, yet seems somehow objectionable to GGP.
"Can you believe that I had to prove my identity to the support group in charge of requesting replacement cards in order to get a replacement card?!"
"Uh, yeah, that makes total sense; what part of this tale of woe is surprising or interesting?"