alt Hacker NewsI work for some local governments in Belgium and with every system they put in place I keep insisting on a analogous version. Online forms? Great but if anyone chooses the should be able to send in a paper form or get assisted by someone who fills in the online form for them.
As the spouse of someone blind it's becoming increasingly difficult to get accomodations from doctors and govt things. Surprisingly so much so that even making ada complaints goes nowhere. Very few offices are willing to sit and fill out paperwork nor willing to provide an accessible version.
The only saving grace has been be my eyes and other apps that allow for some level of access without needing another human available. It really sucks though as back in the early 2000s strides were being made for the blind community but now it feels like things have regressed because of technology and basic human dignity and kindness has lost out.