I work with customer facing and adjacent Microsoft people regularly. I’d say in my observation they recruit well. The problem is that the culture is a toxic waste dump.

If I write down the 10-12 best MS people I’ve worked with in those forward facing roles… I’d say 80% of them have been laid off at random or due to internal politics. Standing out there is bad for your health. As a customer, I’m aware of their politics — bad sign.