For B2B, there are often close relationships with client interests. If a small firm signs a non-compete and NDA with a competitor, it can cost a lot more than a single sale to chat.
Also, in niche industries everyone already knows one another for decades. People looking to fragment that market are seen as a problem even if they don't know they are a problem.
It is rude to "ghost" people, but it is unfortunately a modern pop-culture trend. Most competent firms should at minimum refer your team to a competitor if their schedule is full for the year. =3
> If a small firm signs a non-compete and NDA with a competitor, it can cost a lot more than a single sale to chat.
this has nothing to do with not answering emails.
> People looking to fragment that market are seen as a problem even if they don't know they are a problem.
you mean customers?
> It is rude to "ghost" people, but it is unfortunately a modern pop-culture trend
no its not. ignoring people is as old as time.