> this has nothing to do with not answering emails.

For you maybe, sometimes the entitled do not recognize the liability their antics bring to other business dynamics.

>you mean customers?

You mean your potential 1 sale is worth more than years long account activity your competitors have shown? Some customers are just not worth the grief, and you make more profit not selling to them... Too-big or too-small some people are just are not worth the risk... You'll be out of business if you ignore this...

>> It is rude to "ghost" people,

>no its not. ignoring people is as old as time.

Hence the mystery is solved, some companies won't want that kind of contradictory business relationship liability. People often can't get away with that behavior unless they are running a fast food outlet with low value stakes. lol =3