Yes, and in fact, Lena's response is part of the dialog. And its dismissiveness is telling. Not only does it reflect her attitude toward her constituents, it also exposes her tacit premise that digital communications are somehow unreal.
It's as if, for her, only phone calls, speeches, or handwritten letters would be enough to start a dialog. She seems to be under the misapprehension that digital communication is something to which norms and laws and, fundamentally, rights don't apply. Which is a misguided and dangerous belief.
Textbook CDU conduct. The best democracy money can buy!!1