> This feels gross. If the manufacturers are not held accountable, then they will never stop making shite products. If the retailers are knowingly selling shite products, then sure. But most of the time, retailers are just selling products they think customers will want to buy. Lots of shite products get returned to the manufacturer when the retailers cannot move them, or other issues arise from the products.

Retailers shrugging their shoulders is what I would call gross. You shouldn't sell a product to the public that you're not willing to stand behind. Retailers have a lot more ways to protect themselves from from shoddy manufacturers - and, fundamentally, operate at the kind of scale where they can do so - than customers have to protect themselves from shoddy anything.