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reaperduceryesterday at 5:18 PM2 repliesview on HN

The problem here is not just Google, but huge companies in general that operate at a scale where algorithms are the only viable way to sufficiently keep abuse under control.

The companies you speak of are billion- and trillion-dollar companies. Banning people is not the only viable way of doing things.

They have the money. They choose not to spend it.


Replies

dredmorbiusyesterday at 5:20 PM

Corollary: it's more profitable to act this way than otherwise.

immibisyesterday at 10:24 PM

It's profitable to ban your free users, but not your 4- or 5-digit paying customers. That part is some combination of arrogance and incompetence.