>There comes a point where supporting 10yo devices isn't worth it

Ten years isn't what it used to be in terms of hardware performance. Hell, even back in 2015 you could probably still make do with a computer from 2005 (although it might have been on its last legs). If your software doesn't run properly (or at all) on ten-year-old hardware, it's likely people on five-year-old hardware, or with a lower budget, are getting a pretty shitty experience.

I'll agree that resources are finite and there's a point beyond which further optimizations are not worthwhile from a business sense, but where that point lies should be considered carefully, not picked arbitrarily and the consequences casually handwaved with an "eh, not my problem".