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JumpCrisscross • 11/03/2025 • 5 replies • view on HN

Guideline has an FSA/HSA product which is a walking CMMS and IRS violation.

I never bothered escalating my disputes, but simply said, their customer service agents have multiple times admitted in writing to their systems being designed to break federal and state law.

I never thought it was worth pursuing. But Gusto has deep pockets…


Replies

fragmede • 11/03/2025

(Center for Medicare and Medicaid Services)

huerne • 11/03/2025

What specifically is violating policies?

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micromacrofoot • 11/04/2025

Gusto has their own, so I can't imagine they'd keep Guideline's?

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lotsofpulp • 11/03/2025

Not using Fidelity for HSA and Vanguard/Fidelity for 401k is a sign of bad leadership. I have to assume management is getting paid off some way to subject themselves to an inferior and more expensive custodian.

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deadbabe • 11/03/2025

Could you elaborate