alt Hacker NewsI know HN loves Miele, but they are very Apple like when it comes to repair — they don’t make their parts available to the public and since a few years neither to independent repair shops.
In contrast I had a great experience repairing a Smeg stove and buying all the necessary parts directly from them, so it’s not like it’s impossible.
> they are very Apple like when it comes to repair — they don’t make their parts available to the public
False on both counts.
Both Apple and Miele offer Self Service Repair.
Specifically in the case of Miele (since its the subject of this thread), you can buy spares directly from Miele. They openly show exploded parts diagrams on their website, and if you can't find it, you can call their parts sales number.