This really interesting, and I first observed this with the movie the Matrix. Not so much that the conflict couldn't be resolved. (although the Oracle's entire character is based on this idea) But instead, if I were really on the Nebuchadnezzar I would have wanted to have hours-long conversations with Neo about the nature and limitations of his powers. The crew is faced with a deistic and perhaps apocalyptic super hero on their crew. They might be witnessing the end times!
And NO ONE digs into this for more details? When I was younger this frustrated me, but as I got older I realized this was a reflection of normal human psychology. People avoid interesting topics all the time. "Why did you cheat on your husband?" "How come you're depressed all the time?" "What do you do when no one is watching?" "Do you like your job?" etc ... all of these questions have pretty direct answers, but it seems like people will do almost anything to avoid speaking about uncomfortable topics directly.
It's still not something I fully understand, but it's something I've at least made some peace with. It's human nature, for better or (usually) for worse.
It's because if you explain what's going on, you stop the action. And viewers/readers don't like that.
In fiction it's called an info dump. As an aspiring science fiction author, virtually every beta reader I've had has told me they don't like them. I want my fiction to make sense, but you have to be subtle about it. To avoid readers complaining, you have to figure out how to explain things to the reader without it being obvious that you're explaining things to the reader, or stopping the action to do it.
Movies are such a streamlined medium that usually this gets cut entirely. At least in books you can have appendices and such for readers who care.
Answering questions fully and honestly means being vulnerable, and depending on a lot of societal norms, being vulnerable is frowned upon. Most people don't let themselves be vulnerable with anyone, or if they do, its only a few very close people that trust absolutely.
Eh, that's actually pretty realistic. Remember that scene with Luke trying to lift X-Wing from the swamp? He applies the Force, the ship actually starts going up, and then he just straight up stops and says, "Nah, that's impossible, I give up". Totally baffling when you think about it, and yet totally realistic.
> But instead, if I were really on the Nebuchadnezzar I would have wanted to have hours-long conversations with Neo about the nature and limitations of his powers.
Its a rather important part of the plot of the film that Neo neither understands, nor thinks he understands, not even believes in his powers until fairly late in the film where there are rather urgent pressing concerns that prevent casual hours-long conversations.
Morpheus believes and has at least a fuzzy understanding, and there is an important conversation the whole crew watches between him and Neo where he tried to communicate that understanding so that Neo will understand and believe, but (being an action movie), the conversation is set within a sparring session, not sitting around a conference table.