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pjmlpyesterday at 6:07 AM2 repliesview on HN

That is why I stand on the side of better law for company responsibilities.

We as industry have taught people that broken products is acceptable.

In any other industry, unless people are from the start getting something they know is broken or low quality, flea market, 1 euro shop, or similar, they will return the product, ask for the money back, sue the company whatever.


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zelphirkaltyesterday at 8:43 AM

There should be better regulation of course, but I want to point out, that the comparison with other industries doesn't quite work, because these days software is often given away at no financial cost. Often it costs ones data. But once that data is released into their data flows, you can never unrelease it. It has already been processed in LLM training or used somehow to target you with ads or whatever other purpose. So people can't do what they usually would do, when the product is broken.

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k4rliyesterday at 8:40 AM

Imagining that the software will be shipped with hardware, that has no internet access and therefore cumbersome firmware upgrades, might be helpful. Avoiding shipping critical bugs is actually critical so bricking the hardware is undesirable.

Example: (aftermarket) car headunit.

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