I’m a strong believer in “fix bugs first” - especially in the modern age of “always be deploying” web apps.

(I run a small SaaS product - a micro-SaaS as some call it.)

We’ll stop work on a new feature to fix a newly reported bug, even if it is a minor problem affecting just one person.

Once you have been following a “fix bugs first” approach for a while, the newly discovered bugs tend to be few, and straight forward to reproduce and fix.

This is not necessarily the best approach from a business perspective.

But from the perspective of being proud of what we do, of making high quality software, and treating our customers well, it is a great approach.

Oh, and customers love it when the bug they reported is fixed within hours or days.