> One commenter justifies it by saying “if I’m fucking up, it’s ok to speak to me this way”. Sure guy, we believe you.

Did you read the issue at hand?

This is not average people making "mistakes". This is severe incompetence at every layer of decision making, and a complete lack of care for quality work. If you want to be mad at someone for being unfair, be mad at the manager of these people for putting them in a position they are grossly unprepared for.