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Plankalueltoday at 2:23 PM1 replyview on HN

I think this is just another case of "over-optimization to make shareholders happy in the end ruins everything". I.e., the normal enshittification problem.

Pretty sure all of that does make financial sense: - Being able to write 4k will bring people in to re-watching/watching the show for the first time. - Redoing the CGI, etc., would have cost a lot of money. - Very few people will cancel their subscription or stop watching because of stuff like that - So in the end, no one cares

I.e., it makes financial sense to do the minimum possible. Sure, if this were a project you care about, if it were your company that you are also emotionally invested in and maybe proud of, etc., things might look different. But your actual customers are shareholders, which in the end are predominantly giant ETF brokers and pension funds, that don't care about anything else but what your stock price looks like and whether you are in the S&P500. They probably don't even know what your company is doing.

Sorry, rant over ;P


Replies

Retrictoday at 2:37 PM

Only if you’re optimizing for easily measured metrics alone. The value of a companies brand is not just some arbitrary number on a balance sheet it does influence the easily measured metrics like the number of customers you have across multiple segments in a noisy way. Which then influences your profits, which those institutional investors do care about.

That said, the general public is more price conscious than most people on HN. Walmart is generously rewarded for finding a good price:quality match for a huge segment of the population.

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