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Retrictoday at 3:37 PM0 repliesview on HN

If by shareholder value you include insurance companies etc not just the institutions themselves, it’s well over half.

Doctor time talking to an insurance company either directly or through paperwork is not actually providing any care during that time. Where things go vicious is because doctors are now so inefficient the time they are actually useful becomes increasingly valuable driving ever more paperwork to justify that time.