alt Hacker NewsIf you ever want to quickly destroy an organization, just separate the ability to control with the responsibility to control.
Burnout, infighting, and chaos will ensue.
Replies
lowboy • today at 5:05 PM
Being responsible for something while having little/no control is so demoralizing & infuriating.
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exogenousdata • today at 6:36 PM
This is a wonderful, succinct way of capturing this danger to businesses as they grow & jump the gap!
Control, responsibility and accountability have to align.
* You should only be accountable for what you are responsible for.
* You should only be responsible for what you have control of.
Bad managers hate this structure because in makes them accountable for themselves and their subordinates and prevents deflection of blame to low level employees.