alt Hacker NewsAs someone who appreciates machine learning, the main dissonance I have with interacting with Microsoft's implementation of AI feels like "don't worry, we will do the thinking for you".
This appears everywhere, with every tool trying to autocomplete every sentence and action, creating a very clunky ecosystem where I am constantly pressing 'escape' and 'backspace' to undo some action that is trying to rewrite what I am doing to something I don't want or didn't intend.
It is wasting time and none of the things I want are optimized, their tools feel like they are helping people write "good morning team, today we are going to do a Business, but first we must discuss the dinner reservations" emails.
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I've worked in tech and lived in SF for ~20 years and there's always been something I couldn't quite put my finger on.
Tech has always had a culture of aiming for "frictionless" experiences, but friction is necessary if we want to maneuver and get feedback from the environment. A car can't drive if there's no friction between the tires and the road, despite being helped when there's no friction between the chassis and the air.
Friction isn't fungible.
John Dewey described this rationale in Human Nature and Conduct as thinking that "Because a thirsty man gets satisfaction in drinking water, bliss consists in being drowned." He concludes:
”It is forgotten that success is success of a specific effort, and satisfaction the fulfillment of a specific demand, so that success and satisfaction become meaningless when severed from the wants and struggles whose consummations they are, or when taken universally.”
In "Mind and World", McDowell criticizes this sort of thinking, too, saying:
> We need to conceive this expansive spontaneity as subject to control from outside our thinking, on pain off representing the operations of spontaneity as a frictionless spinning in a void.
And that's really what this is about, I think. Friction-free is the goal but friction-free "thought" isn't thought at all. It's frictionless spinning in a void.
I teach and see this all the time in EdTech. Imagine if students could just ask the robot XYZ and how much time it'd free up! That time could be spent on things like relationship-building with the teacher, new ways of motivating students, etc.
Except...those activities supply the "wants and struggles whose consummations" build the relationships! Maybe the robot could help the student, say, ask better questions to the teacher, or direct the student to peers who were similarly confused but figure it out.
But I think that strikes many tech-minded folks as "inefficient" and "friction-ful". If the robot knows the answer to my question, why slow me down by redirecting me to another person?
This is the same logic that says making dinner is a waste of time and we should all live off nutrient mush. The purposes of preparing dinner is to make something you can eat and the purpose of eating is nutrient acquisition, right? Just beam those nutrients into my bloodstream and skip the rest.
Not sure how to put this all together into something pithy, but I see it all as symptoms of the same cultural impulse. One that's been around for decades and decades, I think.
> ...Microsoft's implementation of AI feels like "don't worry, we will do the thinking for you"
I feel like that describes nearly all of the "productivity" tools I see in AI ads. Sadly enough, it also aligns with how most people use it, in my personal experience. Just a total off-boarding of needing to think.
>As someone who appreciates machine learning, the main dissonance I have with interacting with Microsoft's implementation of AI feels like "don't worry, we will do the thinking for you".
This the nightmare scenario with AI, ie people settling for Microsoft/OpenAI et al to do the "thinking" for you.
It is alluring but of course it is not going to work. It is similar to what happened to the internet via social media, ie "kickback and relax, we'll give you what you really want, you don't have to take any initiative".
My pitch against this is to vehemently resist the chatbot-style solutions/interfaces and demand intelligent workspaces:
Dear MS please use AI to autocomplete my billing address correctly when I fill out web forms, thanks
Too many companies have bolted AI on to their existing products with the value-prop Let us do the work (poorly) for you.
That's because in its current form, that's all it's good for reliably. Can't sell that it might hallucinate the numbers in the Q4 report
Dissonance runs straight through from top of the org chart.
https://x.com/satyanadella/status/1996597609587470504
Just 22 hours ago... https://news.ycombinator.com/item?id=46138952
The disappointing thing is I’d rather them spend the time improving security but it sounds like all cycles are shoved into making AI shovels. Last year, the CEO promised security would come first but it’s not the case
https://www.techspot.com/news/102873-microsoft-now-security-...
I broadly agree. They package "copilot" in a way that constantly gets in your way.
The one time I thought it could be useful, in diagnosing why two Azure services seemingly couldn't talk to each other, it was completely useless.
I had more success describing the problem in vague terms to a different LLM, than an AI supposedly plugged into the Azure organisation that could supposedly directly query information.