That's not what the article was about. It's about people failing to communicate.
To me that is not a problem, it is the reality of stuffing people together who have no other bond than it is their place of work. The problem is the system, not the people.
To me that is not a problem, it is the reality of stuffing people together who have no other bond than it is their place of work. The problem is the system, not the people.