I thought this conclusion about Napster was and is widely considered as true and most important lesson of that time. Success of YouTube, Spotify, Netflix and Steam and the near-demise of piracy are usually attributed to that.
I'm talking from at least a decade ago. There was a pretty wide assumption (including from myself) that the main attraction of Napster was piracy; it certainly was mine at the time as I replaced a bunch of old vinyl. The expansion of music streaming services are certainly a pretty good indication that convenience of getting mainstream content at prices that people historically paid for vinyl/CDs works pretty well.
I'm talking from at least a decade ago. There was a pretty wide assumption (including from myself) that the main attraction of Napster was piracy; it certainly was mine at the time as I replaced a bunch of old vinyl. The expansion of music streaming services are certainly a pretty good indication that convenience of getting mainstream content at prices that people historically paid for vinyl/CDs works pretty well.