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com2kidlast Sunday at 7:10 PM4 repliesview on HN

Yes.

Dentists offices that only need 1 receptionist instead of 2.

A dramatic reduction in front line tier 1 customer support reps.

Translation teams laid off.

Documentation teams dramatically reduced.

Data entry teams replaced by vision models.


Replies

pizlonatorlast Sunday at 8:34 PM

That's a cool dream, but my question is: is it happening?

Out of the things you listed the only ones that seem plausible are translation team and data entry team, though even there, I'd want humans to deslop the output.

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lm28469last Sunday at 11:14 PM

Meanwhile I can't get a hold of my landlord because they removed both their support email and online formular in favor of an AI chatbot, which means I can't get them to repair my heaters and have been without heating since thursday

They're saving pennies but at what cost?

emp17344last Sunday at 7:26 PM

Historically, this is not how technology that improves productivity has affected the economy. I’d encourage you to learn more about economics and the history of automation.

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OptionOfTlast Sunday at 10:09 PM

And yet, whenever I pick up the phone I do so because I need to do something I cannot do on the website.

The chatbot, acting as my agent, whether on the website on on a call doesn't have more permissions than I have.