alt Hacker NewsThe error rate is nonzero, but in my experience Amazon will make it right with little friction. A short chat is almost always enough, no labyrinthine phone trees or escalations.
Replies
PopePompus • last Sunday at 11:36 PM
Yes, but all problems with tainted food are not as visually obvious as mold. After some bad surprises, I've decided to never eat anything I ordered from Amazon.
Last time I had to contact Amazon the chat option was no longer anywhere to be found. I gave up and actually called. They were nice enough on the phone but it was a good reminder of how much Amazon’s customer service has degraded.