alt Hacker NewsI'm telling you of what I've either worked on or seen myself.
Just a couple days ago a scheduled a furnace repair through an AI receptionist on the phone.
Layoffs in tech support and customer service already happened last year.
Entry level sales jobs doing cold calling have been replaced all over the place.
Replies
pizlonator • 12/07/2025
Here's the thing I'm pushing back on:
> The return is measurable and often immediate, not hypothetical.
It's one thing to let go some people and replace them with AI.
It's quite another to have a measurable and often immediate, not hypothetical return on that decision.
AI didn't replace those jobs, it was just the excuse to stop offering the service.