alt Hacker News> Red Baron frozen pizzas, listed on the shelf at $5, rang up at $7.65. Bounty paper towels, shelf price $10.99, rang up at $15.50.
This very rarely happens in MA, because when it does the store has to give you the item for $10 off, including if that makes it free. And they have to post a sign at the register explaining the law, which means when you're invoking it all you need to do is point at the sign.
https://www.mass.gov/info-details/consumer-pricing-accuracy-...
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Note that this law is only for certain products. We would have people at the liquor store I used to own point out mislabeling occasionally and claim we owed them the $10 difference from this law. While we tried to work with customers when we made a pricing error, not only does the accuracy law not apply to alcoholic beverages, but it would often be illegal for us to offer the customer the mistaken price. Alcohol retailers in MA are not legally allowed to sell their products for less than they purchased them.
I live in MA and wish that this were true, but do you have data / evidence to support that it rarely happens? Also, I don't know if you have tried to get your $10, but it's not like the sign is always obvious and every time I've tried, it's not like the cashier says "oops" and gives you the thing for free - they call a manager, the manager argues with you, other customers complain about the checkout delay you've created... there's social pressure there so I can understand why customers would not do this even when they can.
Michigan in the 90s had a similar rule. Customer gets 10x the overcharge (up to $5 max). I can guarantee you they fixed the price immediately.
Where I live there’s no such rule I can tell you no one is correcting the price when I point out that I got overcharged (they usually shrug with “it does that sometimes”).
How long has this been the law? I lived in Boston for a while and don't remember this.
Is this a recent law? I lived most of my life in MA and I've never heard of this, and never noticed one of those signs.
It's different in different states. In Maryland, once a complaint is filed with the relevant authority, the store has a certain number of days to correct pricing. Most retailers will give you the misprice if it's clearly their fault in not changing the tags, as a matter of policy.
The confusion around this law is quite frustrating, though. Quite a few customers think they're entitled to not just prices on tags that haven't been updated, but prices for what are clearly entirely different products.
... American "dollar stores" have items in the first place at $10+? I thought it was already amusing when Dollarama reached the $5 CAD threshold.
Once i had a very amusing discusson with a store that sold laptops.
I wanted to purchase a laptop at the advertised price. The sales person told me i was in luck, because all their laptops came preinstalled with Microsoft Office for a little extra money. I told him politely i did not want to buy Microsoft Office, even for such little extra money. I just wanted the laptop.
Semi-flabbergasted he told me this was not possible, because all the laptops had Office pre-installed. I told him i did not care and wanted to buy the laptop for the adverstised price.
After 15 minutes of discussion, some manager came frustrated what the problem was. I pointed to the price tag and told him i wanted to buy the laptop for that price exactly and if that was possible. It was, but it would require uninstalling Office, which took them another 15 minutes.
So i waited for another 15 minutes so they could remove Office. Back at home i powered on the laptop, popped in a usb disk and removed every partition that its harddisk ever had and started a nice fresh install without any bloatware.