It's to H&R Block's benefit to make you feel that taxes are stressful and you need 3rd party help, though. That you were stressed out about this interaction is H&R's fault; not the law or the IRS.
I think it's perfectly fair to blame the law and the IRS for doing H&R Block's bidding.
There is shared blame here.
> It's to H&R Block's benefit to make you feel that taxes are stressful and you need 3rd party help, though. That you were stressed out about this interaction is H&R's fault; not the law or the IRS.
H&R has lobbyists to ensure taxes are complicated and stressful.