Well, she's describing the system's behavior.
My fridge happily reads inputs without consciousness, has goals and takes decisions without "thinking", and consistently takes action to achieve those goals. (And it's not even a smart fridge! It's the one with a copper coil or whatever.)
I guess the cybernetic language might be less triggering here (talking about systems and measurements and control) but it's basically the same underlying principles. One is just "human flavored" and I therefore more prone to invite unhelpful lines of thinking?
Except that the "fridge" in this case is specifically and explicitly designed to emulate human behavior so... you would indeed expect to find structures corresponding to the patterns it's been designed to simulate.
Wondering if it's internalized any other human-like tendencies — having been explicitly trained to simulate the mechanisms that produced all human text — doesn't seem too unreasonable to me.