"It does that sometimes." I guess for some reason the minimum wage cashier was not fully invested in maximizing the customer experience.
Somehow the entity exploiting both parties of the exchange is not actually present or accountable for anything that happens in the exchange.
See: 'accountability sinks'[1]
[https://news.ycombinator.com/item?id=41891694]
Somehow the entity exploiting both parties of the exchange is not actually present or accountable for anything that happens in the exchange.