AWS support is extremely good. I have had the same experience in personal projects and in turn have quadrupled down on our leverage of their support at my work.
Absolutely. I've communicated with product teams at AWS in my day job, which is pretty sweet as I've worked for some large organisations, but I've also been put in contact with product teams in my personal projects when I encountered bugs with the AWS SSO, for example.
It's annoying that they actually solve my problems because it would be so easy to hate them as the 900 lb gorilla.
Absolutely. I've communicated with product teams at AWS in my day job, which is pretty sweet as I've worked for some large organisations, but I've also been put in contact with product teams in my personal projects when I encountered bugs with the AWS SSO, for example.
It's annoying that they actually solve my problems because it would be so easy to hate them as the 900 lb gorilla.