> This feels like a dangerous game they're playing. Yes, there is some lock in, but competitors exist and are better than ever.
Except there are not really any competitors if you look at the whole package.
A Microsoft 365 Business Standard subscription, for example, gets you bundled Teams and Exchange.
The fact you get the big-four (Word, Excel, Outlook and Powerpoint) thrown in is really just icing on the cake.
Teams has annoyingly some lock in value for 365. Nobody should prefer Exchange Online over Exchange though, Microsoft is too unreliable of a service provider.
> A Microsoft 365 Business Standard subscription, for example, gets you bundled Teams and Exchange.
That's a negative.