alt Hacker NewsSurely by now everyone, including non-developers and non-software people, know exactly what IBM is, and you don't sell to IBM/join IBM without knowing exactly what's about to happen. No one joins IBM today and thinks there will be a huge focus on customer satisfaction or focus on great product design, it's all about squeezing maximum profit out of products until you need to discontinue them because you chased away all of the customers.
Not wrong but the image that people are painting in the comments is getting close to a caricature now.
The stuff IBM is doing on Quantum Computing is serious cutting-edge science and engineering for instance. The R&D they are doing on semiconductors on their 2nm and sub-2nm processes is also impressive and hardcore tech. They are doing a bunch of progress on post-quantum cryptography and homomorphic encryption. They've fallen behind now, but they were also quite strong on pre-LLM NLP for a couple of decades, it was not all fluff.
Yes they have an awful enterprise culture and they are not focused on building excellent products. But what they offer fits the needs of many organizations, and a lot of the things they are doing on R&D are no joke.