Microsoft doesn't just have a shoddy AI problem. Microsoft has a direction problem. I'm no fan of Ballmer, but his Microsoft seemed like they knew what they were doing, and were actually trying to be good at it. Nadella seems extremely clueless and seems happy to just ignore and later axe consumer products that don't generate immediate revenue.
And noone should actually be shocked about his ineffectiveness. Covid was a great example of how clueless his leadership has been. Skype used to be a verb people used in common parlance, and yet they dropped the ball and let Zoom take over both consumer and enterprise segments while focusing on "restructuring" Skype into Teams for no reason whatsoever.
Prior to Covid, he was ready to let Windows run its course and axe that too. The sudden demand for sub-$500 laptops during the pandemic showed him that people still liked Windows and wanted a good OS from Microsoft. But instead of capitalizing on it to give customers what they wanted, he just gave us an ad-filled spyware with AI slop.
I have zero hope in any product with a Copilot in its name (including GitHub). At this point, unless there's a change in leadership, it's only a matter of time before XBox faces the axe.