alt Hacker NewsCounterpoint: if a small part of the process is getting tweaked, how responsive can the team responsible for these apps be? That’s the killer feature of spreadsheets for business processes: the accountants can change the accounting spreadsheets, the shipping and receiving people can change theirs, and there’s no team in the way to act as a bottleneck.
That’s also the reason that so-called “Shadow IT” exists. Teams will do whatever they need to do to get their jobs done, whether or not IT is going to be helpful in that effort.
i've seen many attempts to turn a widely used spreadsheet into a webapp. Eventually, it becomes an attempt to re-implement spreadsheets. The first time something changes and the user says "well in Excel i would just do this..." the dev team is off chasing existing features of excel for eternity and the users are pissed because it takes so long and is buggy, meanwhile, excel is right there ready and waiting.