I like this use of LLM because I assume both the developer and ticket owner will review the text and agree to its contents. The LLM could help ensure the ticket is thorough and its meaning is understood by all parties. One downside is verbosity, but the humans in the loop can edit mercilessly. Without human review, these tickets would have all the downsides of vibe coding.

Thank you for sharing this workflow. I have low tolerance for LLM written text, but this seems like a really good use case.

Wait until you learn that the people on the other side of your ticket updates are also using LLMs to respond. It's LLMs talking to LLMs now.

A significant part of my workflow is getting a ticket that is ill-defined or confused and rewriting it so that it is something I can do or not do.

From time to time I have talked over a ticket with an LLM and gotten back what I think is a useful analysis of the problem and put it into the text or comments and I find my peeps tend to think these are TLDR.