alt Hacker NewsI'm sorry but I'm not familiar with the context you mention, have not worked in a job where I had to communicate with clients and I find it hard to imagine a job where a junior would have to communicate with a client on a 2 hour task. Why would you want a junior to be the public face of your company?
Digital agencies often trust their developers to interface with their clients. These are tight, trusting relationships built between two technical or tech adjacent teams in most cases. To say they are a public face would misunderstand the relationship a bit, both teams have juniors and our juniors have high expectations of professionalism and execution.