I too am a bit surprised this made it on the front page. Mu4e is definitely niche, and I wouldn't crow about it like I do org or magit. I've only been using it for less than a month and it will be a while before I know whether it is a net win.
Also, the real test would have been my much more voluminous work email!
The HTML rendering isn't great, as you said, but you are two keystrokes from opening that email in a browser, if you have to.
And I have tweaked the config several times now, but I think that's mostly because I'm changing my (and the charity's) email, which involves a lot of shuffling about. Again, in six months, I'll have another look and decide whether it _really_ helped.