This has often been the case (Google dev rel soliciting feedback) and they very rarely take meaningful action. Like firing a bug report with Apple.
They'll get to it when it becomes strategically important to.
Why making it easier to pay them isn't always strategically important, I'm not sure.
Dev rel is part of PR department isn't it? At least that's how it has always seemed to me when it comes to these mega corps.
my team is responsible for building the worlds best product, every piece of feedback directly influences what we do : )