because Microsoft are known for listening to their customers?
this trivial bug fix took more than a year to be merged:
https://github.com/actions/runner/pull/3157
that bug likely ended up costing customers millions
Discussed entertainingly here by ThePrimeTimeagen: https://youtu.be/E3_95BZYIVs?si=IY-iT1eyXKnVvpTS
Woah, they actually fixed it? I mean, they are still using a poor man's sleep that uses up a core in the CPU instead of just using sleep, but progress!
Why is Microsoft supposed to listen? I'm not happy with them either but I understand their shift in business strategy.
So many people here treat github like it's a utility; it's not. If you're not happy with it, move on to alternatives or make your own version.