That learned helplessness at the 2-minute mark... Install a different program if you don't like this one. There are options beyond "submitting a bug report and hoping for the best". The video makes it sound like Apple is some kind of holy spirit to which you can only pray. If there's no good options, and you can't code, you can even get together and fund someone to fix an open source keyboard if it's bothersome enough. There's always more options, especially in software