Still no GPT 5.x fine tuning?
I emailed support a while back to see if there was an early access program (99.99% sure the answer is yes). This is when I discovered that their support is 100% done by AI and there is no way to escalate a case to a human.
Containment breach is going to occur from a disgruntled customer convincing the customer service bot it needs to get a hold of a supervisor