A new model doesn't address the fundamental reliability issues with OpenAI's enterprise tier.

As an enterprise customer, the experience has been disappointing. The platform is unstable, support is slow to respond even when escalated to account managers, and the UI is painfully slow to use. There are also baffling feature gaps, like the lack of connectors for custom GPTs.

None of the major providers have a perfect enterprise solution yet, but given OpenAI's market position, the gap between expectations and delivery is widening.